While the ability to adapt is part of a strong business strategy, there are some foundational principles for a successful car wash that stay true no matter how many changes take place in the economy, the industry or with technology. These principles apply regardless of how many sites you operate, how much new technology you incorporate at your wash or how many new pieces of equipment are added. They are the basic guidelines for attracting and retaining customers and growing your business — and they remain as applicable today as countless yesterdays. Applying them ensures your wash is the best it can be.
This article appeared in the Fall 2023 print issue of the CAR WASH Magazine.
